Work and Pay
[Address in Lomé, Togo,]
[Contact Email: assistanceworkpay@gmail.com]
[Phone: 0022899351873]
[Effective Date: August 2025]
Preamble
Work and Pay operates a transportation platform in Lomé as part of a project to launch a fleet of cars. These General Terms and Conditions of Sale (GTC) govern:
• The transportation services offered to customers via a mobile application
• The registration conditions for drivers in the “Work and Pay” program (2-3 year contract to become a car owner).
By using our website [www.workpay.info] or our services, you accept these GTC. For any questions, contact us at [assistanceworkpay@gmail.com].
Article 1: Purpose
These GTC define the terms and conditions applicable:
• To customers using transportation services (car rides in Lomé).
• To drivers participating in the “Work and Pay” program (acquisition of a car through weekly payments).
These GTC comply with Togolese law, including the Commercial Code and OHADA provisions.
Article 2: Transportation Services
2.1. Description
Work and Pay offers urban transportation services in Lomé via a fleet of compact cars (e.g., Toyota Corolla), managed by a dedicated supervisor. Rides are booked through a mobile application, ensuring safety, reliability, and accessibility.
2.2. Booking Terms
• Customers book a ride via the application
• Required information includes: starting point, destination, and preferred time.
• Bookings are subject to driver availability
2.3. Pricing
• Ride prices are calculated based on distance, time, and traffic conditions in Lomé.
• Fares are displayed in the application before ride confirmation.
• Payment methods: Mobile Money (e.g., Flooz, TMoney), bank card, or cash.
Article 3: “Work and Pay” Program for Drivers
3.1. Description
The “Work and Pay” program allows drivers to become car owners in 2-3 years through weekly payments, while operating rides via the platform.
3.2. Registration Conditions
• Eligibility: Minimum age 21, valid driver’s license, driving experience (preferred), and submission of an application via the website.
• Training: Mandatory, covering traffic regulations, safety, and use of the application.
• Commitment: Signing a “Work and Pay” contract
3.3. Financial Terms
• Payments: Weekly installments deducted from generated income
• Ownership: At the end of the contract, subject to full payment, car ownership is transferred to the driver.
• Insurance and maintenance: Covered by Work and Pay for the first year
3.4. Driver Obligations
• Make weekly payments on time.
• Keep the car in good condition (monitored by the supervisor).
• Meet service standards (safety, punctuality).
• In case of non-compliance (e.g., missed payments), Work and Pay may terminate the contract and repossess the car.
Article 4: Responsibilities
4.1. Work and Pay
• Provide reliable cars that meet Togolese standards.
• Ensure driver training
• Guarantee technical support via the application and supervisor
• Maintain confidentiality of customer and driver data (see Privacy Policy).
4.2. Customers
• Provide accurate information when booking.
• Respect drivers and terms of use (e.g., no disruptive behavior).
• Make payments on time.
4.3. Drivers
• Comply with the terms of the “Work and Pay” contract.
• Provide quality service to customers.
• Report any issues (e.g., breakdown) to the supervisor.
Article 5: Cancellation and Refund
• Drivers: In case of early termination of the “Work and Pay” contract (e.g., non-payment), no refund of payments will be made. Amounts paid are considered usage fees.
Article 6: Limitation of Liability
Work and Pay cannot be held liable:
• For damages caused by improper use of the application by customers.
• For unexpected car breakdowns if due to driver negligence.
• For service interruptions due to force majeure (e.g., strikes, natural disasters).
Article 7: Governing Law and Disputes
• These GTC are governed by the Togolese Commercial Code and OHADA provisions.
• Any dispute will be submitted to the competent courts of Lomé.
• In case of disagreement, the parties agree to attempt an amicable resolution before any legal action.
Article 8: Amendments to the GTC
Work and Pay may amend these GTC to reflect project developments or regulatory changes. Amendments will be published on the website with an update date.
Article 9: Contact
For any questions or complaints:
• Email: [assistanceworkpay@gmail.com]
• Phone: [0022899351873]
Last update: [August 2025]